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Communication Skills in Practice Diana Williams

Communication Skills in Practice von Diana Williams

Communication Skills in Practice Diana Williams

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Zusammenfassung

Recent changes in the health service have highlighted the need for the health professional to have effective communication skills in order to maintain a high quality of service to the client. This book will meet the demands brought about by the changes in role from the student to practitioner through to managerial responsibilities.

Communication Skills in Practice Zusammenfassung

Communication Skills in Practice: A Practical Guide for Health Professionals Diana Williams

Recent changes in the health service - such as the patients charter and the market forces principle - have highlighted the need for the health professional to have effective communication skills in order to maintain a high quality of service to the client. This book will meet the demands brought about by the changes in role from the student to practitioner through to managerial responsibilities.

Offering practical advice and guidance, it shows how to develop communication skills for the health professional. The book is intended for speech therapists; health visitors; general practitioners; physiotherapists; occupational therapists and other professionals who provide health care.

Über Diana Williams

Diana Williams is a full-time lecturer at The Central School of Speech and Drama. She teaches on the MA in Human Communication and is coordinator for continuing education programmes.

Inhaltsverzeichnis

Section One: Communication Skills - A Definition; non-verbal communication: proximity, eye-contact and eye-gaze, facial expression, gesture, body posture, head movements. Para-linguistic features of communication: tone of voice, quality of voice, volume, intonation and pitch, rate of speech, conversational oil (e.g..mm,er). Verbal communication: what makes a good verbal communicator? Advanced verbal skills relevant to professionals. Section Two: Interviewing; purpose of interviews, scene setting, gathering information, involving the interviewee, completing the interview, dealing with difficult situations, working with interpreters. Interviewing skills in context: clinical, appraisal/disciplinary, recruitment and media. Section Three: Professional Meetings; preparation, communication roles, presenting self. Meetings skills in context: business meeting, multidisciplinary, case conference and committees/working parties. Section Four: Presentations; preparation, establishing rapport with the audience, effective use of voice, delivering content, using non-verbal communication and effective use of audio visual aids. Presentation skills in context: client/carer workshops, presentations to other professionals, lectures, selling your service and presenting your research

Zusätzliche Informationen

GOR006894254
9781853022326
1853022322
Communication Skills in Practice: A Practical Guide for Health Professionals Diana Williams
Diana Williams
Gebraucht - Gut Gelesen
Broschiert
Jessica Kingsley Publishers
19970201
336
N/A
Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Dies ist ein gebrauchtes Buch. Wir geben unser Bestes, Ihnen hochwertige Bücher anbieten zu können. Tatsache ist jedoch, dass dieses Buch schon einen Vorbesitzer hatte und bereits gelesen wurde. Es ist daher unvermeidbar, dass es Gebrauchsspuren aufweist. Möglicherweise handelt es sich auch um ein ehemaliges Bibliotheksbuch.