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Part 1 Facilitation: preparing the ground; facilitating yourself; facilitating others; facilitating a group; on the edge of the sword; working on the different levels; getting to agreement; cutting through; facilitation and the client; facilitation and change. Part 2 Toolkit: design - workshop design, meeting design, project design, evaluation design; facilitative processes - being with another, being with a group, my world, your world; mining the gold, speaking the vision, empowering interpretations, identity check, situation check, role plays, uncovering sabotage patterns, clearing processes (one-to-one clearing, group clearing, clearing yourself when facilitating), getting fully present, getting complete, speaking the higher purpose; facilitator's training programme.