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macOS Support Essentials 10.12 - Apple Pro Training Series Kevin White

macOS Support Essentials 10.12 - Apple Pro Training Series By Kevin White

macOS Support Essentials 10.12 - Apple Pro Training Series by Kevin White

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macOS Support Essentials 10.12 - Apple Pro Training Series Summary

macOS Support Essentials 10.12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Sierra by Kevin White

Apple Pro Training Series: macOS Support Essentials 10.12 The Apple-Certified Way to Learn This is the official curriculum of the macOS Support Essentials 10.12 course and preparation for Apple Certified Support Professional (ACSP) 10.12 certification-as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sierra. The only Apple-certified book on the market, this guide is designed for support technicians, help desk specialists, and ardent Mac users and takes you deep inside the macOS Sierra operating system. You'll find in-depth, step-by-step instruction on everything from installing and configuring macOS Sierra to managing networks and system administration-all on your way to preparing for the industry-standard ACSP certification. Covers updated system utilities and new features of macOS Sierra, including Siri and Optimized Storage. Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more. Focused lessons take you step by step through practical, real-world tasks. Lesson files and bonus material available for download-including lesson review questions to help prepare you for the Apple certification exam. Web Edition provides full text of the book available online as part of our Content Update Program with revised content for significant software updates.

About Kevin White

Kevin M. White serves the Apple community through his company, Macjutsu Inc., which is dedicated to sharing knowledge of the Apple way. He is a trainer and a regular presenter at Apple industry events. Kevin co-authored his first book in 2005 and has subsequently authored or co-authored several books including OS X Support Essentials 10.11 and Managing Apple Devices. Gordon Davisson has spent over 20 years working with Apple hardware and software and designing and implementing networking solutions. An Apple Certified System Administrator, Gordon has also been an Apple Certified Trainer since 2002 and is a consultant and instructor teaching macOS and other courses. Gordon was the co-author of OS X Support Essentials 10.11.

Table of Contents

Lesson 1: Install macOS Sierra Reference 1.1 About macOS Sierra Reference 1.2 Select an Installation Method Reference 1.3 Prepare to Upgrade a Previous System Reference 1.4 Prepare the System Disk Reference 1.5 Upgrade and Install macOS Reference 1.6 Troubleshoot Installation Issues Exercise 1.1 Prepare a Mac for Upgrade Exercise 1.2 Upgrade to macOS Sierra Exercise 1.3 Erase a Mac System and Install macOS Sierra Exercise 1.4 Verify System Installation Lesson 2 Set Up and Configure macOS Reference 2.1 Configure a New System Reference 2.2 Manage System Settings Reference 2.3 Inspect System Information Exercise 2.1 Configure a New macOS System for Exercises Exercise 2.2 Configure an Existing macOS System for Exercises Exercise 2.3 Examine System Preferences Exercise 2.4 Download the Student Materials in a Classroom Exercise 2.5 Download the Student Materials Independently Exercise 2.6 Install a Configuration Profile Exercise 2.7 Examine System Information Lesson 3 Use macOS Recovery Reference 3.1 Start Up From macOS Recovery Reference 3.2 About macOS Recovery Utilities Reference 3.3 Create a macOS Recovery Disk Exercise 3.1 Use macOS Recovery Exercise 3.2 Create a macOS Install Disk Lesson 4 Update macOS Exercise 4.1 Manually Install Software Updates in a Classroom Exercise 4.2 Manually Install Software Updates Independently Exercise 4.3 Use Automatic Software Update Reference 4.1 About Automatic Software Updates Reference 4.2 Manually Install Updates Reference 4.3 Examine Installation History Lesson 5 Manage User Accounts Reference 5.1 About User Accounts Reference 5.2 Configure User Accounts Reference 5.3 Restrict Local User Access Reference 5.4 Configure Login and Fast User Switching Exercise 5.1 Create a Standard User Account Exercise 5.2 Create a Managed User Account Lesson 6 Manage User Home Folders Reference 6.1 About User Home Folders Reference 6.2 Delete User Accounts Reference 6.3 Migrate and Restore Home Folders Exercise 6.1 Restore a Deleted User Account Lesson 7 Manage Security and Privacy Reference 7.1 About Password Security Reference 7.2 Manage Secrets in Keychain Reference 7.3 Use iCloud Keychain Reference 7.4 Manage System Security Reference 7.5 Manage User Privacy Exercise 7.1 Manage Keychains Lesson 8 Manage Password Changes Reference 8.1 Change Known Passwords Reference 8.2 Reset Lost Passwords Reference 8.3 Reset User Keychains Reference 8.4 Secure System Startup Exercise 8.1 Reset Account Passwords in macOS Recovery Exercise 8.2 Reset Account Passwords Exercise 8.3 Create a New Keychain Exercise 8.4 Use a Firmware Password File Systems and Storage (Section) Lesson 9 Manage File Systems and Storage Reference 9.1 About File Systems Reference 9.2 Mount, Unmount, and Eject Disks Reference 9.3 Inspect File-System Components Reference 9.4 Manage File Systems Reference 9.5 Troubleshoot File Systems Exercise 9.1 Repartition a Disk Dynamically Exercise 9.2 Erase a Disk Exercise 9.3 Repair Partitions and Volumes in Target Disk Mode Exercise 9.4 Repair Partitions and Volumes in Recovery Mode Lesson 10 Manage FileVault Reference 10.1 About FileVault Reference 10.2 Enable FileVault Reference 10.3 Use FileVault Recovery Exercise 10.1 Turn On FileVault Exercise 10.2 Restart a FileVault-Protected System Exercise 10.3 Use a FileVault Recovery Key Exercise 10.4 Turn Off FileVault Lesson 11 Manage Permissions and Sharing Reference 11.1 About File-System Permissions Reference 11.2 Examine Permissions for Sharing Reference 11.3 Manage Permissions Exercise 11.1 Create Items with Default Permissions Exercise 11.2 Test Permissions Changes Lesson 12 Use Hidden Items, Shortcuts, and File Archives Reference 12.1 Examine Hidden Items Reference 12.2 Examine Bundles and Packages Reference 12.3 Use File-System Shortcuts Reference 12.4 Use File Archives Exercise 12.1 Navigate Hidden Items Lesson 13 Manage System Resources Reference 13.1 About macOS File Resources Reference 13.2 About System Integrity Protection Reference 13.3 Manage Font Resources Exercise 13.1 Manage Font Resources Lesson 14 Use Metadata, Spotlight, and Siri Exercise Reference 14.1 About File System Metadata Reference 14.2 Search With Spotlight and Siri Exercise 14.1 Examine File Metadata Lesson 15 Manage Time Machine Reference 15.1 About Time Machine Reference 15.2 Configure Time Machine Reference 15.3 Restore from Time Machine Exercise 15.1 Configure Time Machine Exercise 15.2 Restore Using Time Machine Applications and Processes Lesson 16 Install Applications Reference 16.1 Use the Mac App Store Reference 16.2 About Process Environments Reference 16.3 About Application Security Reference 16.4 Use Traditional Installation Methods Reference 16.5 Remove Installed Software Exercise 16.1 Use the Mac App Store Exercise 16.2 Use an Installer Package Exercise 16.3 Use a Drag-and-Drop Install Exercise 16.4 Remove Applications Lesson 17 Manage Documents Exercise 17.1 Use Alternate Applications Exercise 17.2 Use Auto Save and Versions Exercise 17.3 Manage Document Locking Exercise 17.4 Store Documents in iCloud Lesson 18 Manage and Troubleshoot Applications Reference 18.1 About Applications and Processes Reference 18.2 Manage Application Extensions Reference 18.3 Monitor Applications and Processes Reference 18.4 Troubleshoot Applications Exercise 18.1 Force Applications to Quit Exercise 18.3 Examine Application Diagnostics Lesson 19 Manage Basic Network Settings Reference 19.1 About Network Terminology Reference 19.2 About Network Activity Reference 19.3 Configure Basic Network Settings Exercise 19.1 Connect to a Wi-Fi Network Exercise 19.2 Monitor Network Connectivity Lesson 20 Manage Advanced Network Settings Reference 20.1 Manage Network Locations Reference 20.2 About Network Interfaces and Protocols Reference 20.3 Manage Network Services Reference 20.4 Configure VPN Settings Reference 20.5 Configure Advanced Network Settings Exercise 20.1 Configure Network Locations Exercise 20.2 Configure Network Service Order Exercise 20.3 Configure VPN Settings Exercise 20.4 Advanced Wi-Fi Configuration Lesson 21 Troubleshoot Network Issues Reference 21.1 Troubleshoot General Network Issues Reference 21.2 Troubleshoot Using Network Utility Exercise 21.1 Troubleshoot Network Connectivity Exercise 22.1 Configure a Network Service Account Lesson 22 Manage Network Services Reference 22.1 About Network Services Reference 22.2 Configure Network Service Applications Reference 22.3 Connect to File-Sharing Services Reference 22.5 Troubleshoot Network Services Exercise 22.2 Use File-Sharing Services Exercise 22.3 Troubleshoot Network Services Lesson 23 Manage Host Sharing and Personal Firewall Reference 23.1 Enable Host-Sharing Services Reference 23.2 Control Remote Computers Reference 23.3 Share Files via AirDrop Reference 23.4 Manage the Personal Firewall Reference 23.5 Troubleshoot Shared Services Exercise 23.1 Use Host-Sharing Services Exercise 23.2 Configure the Personal Firewall Lesson 24 Troubleshoot Peripherals Reference 24.1 About Peripheral Technologies Reference 24.2 Manage Bluetooth Devices Reference 24.3 Troubleshoot Peripheral Issues Exercise 24.1 Examine Peripherals via System Information Lesson 25 Manage Printers and Scanners Reference 25.1 About Printing in macOS Reference 25.2 Configure Printers and Scanners Reference 25.3 Manage Print Jobs Reference 25.4 Troubleshoot Printing Issues Exercise 25.1 Configure Printing Exercise 25.2 Manage Printing Exercise 25.3 Troubleshoot the Printing System Lesson 26 Troubleshoot Startup and System Issues Reference 26.1 Understand System Initialization Reference 26.2 About User Sessions Reference 26.3 About Sleep Modes, Logout, and Shutdown Reference 26.4 Use Startup Shortcuts Reference 26.5 Troubleshoot System Initialization Reference 26.6 Troubleshoot User Sessions Exercise 26.1 Examine System Startup Exercise 26.2 Use Single-User Mode

Additional information

macOS Support Essentials 10.12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Sierra by Kevin White
Used - Very Good
Pearson Education (US)
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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