This Cookie Policy applies to information collected and used by World of Books Group Limited ("we," "our" or "us") when you visit our website. This information is collected through instruments known as cookies and various other technologies used to set and interact with cookies on our site, including tools such as web beacons and tracking pixels (all referred to as "cookies").
You are free to ask us to (or set your browser or operating system settings to) limit certain tracking or to decline cookies in relation to cookies which are not necessary, but by doing so, you may not be able to use certain features on our website.
In certain circumstances, we collect personal information about you through these cookies which may include your IP address, information about the way you use our website, your choice of internet browser and the type of device you're accessing our website from. This is in order for us to analyse customer behaviour, administer the website, track users' movements, and to collect information about users which may be relevant to offering our services to you. Where any information we collect through cookies qualifies as personal information, our Privacy Policy as well as this Cookie Policy, applies to the collection and use of such personal information.
Cookies are small files placed onto your computer or mobile phone by certain websites that you visit or e-mails that you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies can be 'first-party' or 'third-party' depending on the domain that sets them. In relation to our website, first-party cookies are set by us and information is collected and used by us in accordance with the terms of this Cookie Policy and our online Privacy Policy. Third-party cookies are set by third parties and information is collected and used in accordance with their policies.
First and third-party cookies are either 'persistent' or 'session' cookies depending on their duration. Persistent cookies remain on a user's device for the period of time specified in those cookies and are activated each time that user visits the website that created the cookies, until the cookies expire or are disabled by the user. Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window, stores information while you are browsing and ends when you leave the website and close the browser window, following which all session cookies are deleted. Our platforms use both persistent and session cookies. We have set out clearly in the table below when our cookies expire.
We use the following types of cookies on our platforms:
Necessary Cookies: These cookies are necessary to make our website work correctly and therefore cannot be turned off or rejected. They enable you to move around our website and use certain features. Without these, you would not be able to navigate between pages or use certain vital features of our website. These cookies are necessary for our website to work for you and we do not require your consent for use of these particular cookies. These cookies allow you to use some essential features, for example adding items to your basket and proceeding to checkout.
Performance Cookies: These cookies help us to monitor website performance and collect anonymous data on how visitors use our website. The cookies provide information to help improve how our website works and to ensure that we enhance your website experience with us.
Functional Cookies: These cookies allow our platform to remember if you have previously visited our site or the choices you make (such as your username/email address, language, region or preferences) to provide a more personalised online experience. For example, they might remember your name and e-mail in comment forms so you don't have to re-enter this information next time you visit our site.
Targeting Cookies: We use targeting cookies designed to gather information from you on your advice so that we are able to display advertisements to you based on relevant topics that interest you. We use the following types of targeting cookies on our website:
(1) Analytics Cookies: These cookies help us understand how you interact with our platforms by providing information such as the areas visited, the time spent on the website, and any issues encountered, such as error messages. These cookies are used to track the use and performance of our website and services. The majority of the information in these cookies collect is aggregated and therefore anonymous and used only to improve how our websites work. However, as part of Google Analytics, some data (your IP address) will be transmitted to and stored by Google on servers in the UK temporarily, prior to it being anonymised.
(2) Social Media cookies: We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
(3) Marketing Cookies: We use marketing cookies on our website to monitor and track user behaviour in order to serve you with certain advertising relevant to your interests.
(4) Email Interaction Cookies: Our emails may contain cookies to tell us whether they are opened and verify any clicks through to links within an email. We (or our marketing service provider on our behalf) use this information to help us understand how an email campaign performed, what types of emails and content our subscribers find interesting, and what actions recipients of our emails took, so we can improve our email campaigns in the future and make our emails more relevant to you. If you do not wish the cookies to be downloaded onto your device, please contact us and let us know or alternatively you should select to receive emails from us in plain text rather than HTML.
We keep a record of all the cookies we use on our website to provide clear information to you and we update this register regularly.
| Name | Description | Source (e.g. first party or third party – such as Google) | Category (e.g. necessary/analytics/functional/social media, etc.) | Expiry |
|---|---|---|---|---|
| userToken | user | FIRST-PARTY | Strictly Necessary | Lifespan:7 days |
| _gclxxxx | Google conversion tracking cookie | FIRST-PARTY | Targeting | Lifespan:3 months |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the "masking IP" feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics. | FIRST-PARTY | Performance | Lifespan:2 years |
| _gat_UA-nnnnnnn-nn | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | FIRST-PARTY | Performance | Lifespan: a few seconds |
| _gat | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the "masking IP" feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics. | FIRST-PARTY | Performance | Lifespan: a few seconds |
| _gid | Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the "masking IP" feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics. | FIRST-PARTY | Performance | Lifespan: a day |
| _uetvid | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website . | FIRST-PARTY | Performance | Lifespan:16 days |
| NetOutcome | This cookie name is associated with software from Redeye International Ltd, a UK company providing services for better targeting of marketing messages to a website owner's customers. | FIRST-PARTY | Targeting | Lifespan:15 years |
| _uetsid | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. | FIRST-PARTY | Targeting | Lifespan: a day |
| NetOutcome | This cookie name is associated with software from Redeye International Ltd, a UK company providing services for better targeting of marketing messages to a website owner's customers. | FIRST-PARTY | Targeting | Lifespan:15 years |
| redeye | This cookie name is associated with software from Redeye International Ltd, a UK company providing services for better targeting of marketing messages to a website owner's customers. | FIRST-PARTY | Targeting | Lifespan: a few seconds |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | FIRST-PARTY | Targeting | Lifespan:3 months |
| redeye | This cookie name is associated with software from Redeye International Ltd, a UK company providing services for better targeting of marketing messages to a website owner's customers | FIRST-PARTY | Targeting | Lifespan: a few seconds |
| _GRECAPTCHA | THIRD PARTY | Targeting | Lifespan:6 months | |
| MUID | This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. | THIRD PARTY | Targeting | Lifespan: a year |
| fr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | Facebook.com | Targeting | Lifespan:3 months |
| GCLB | Unknown | FIRST PARTY | Lifespan: Session | |
| unbxd.visitId | Unknown | FIRST PARTY | Lifespan: a few seconds | |
| unbxd.foo | Unknown | FIRST PARTY | Lifespan: Session | |
| countryCode | Unknown | FIRST PARTY | Lifespan:10 years | |
| unbxd.visit | Unknown | FIRST PARTY | Lifespan: a few seconds | |
| _hjClosedSurveyInvites | Hotjar cookie that is set once a user interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown. | hotjar.com | Analytics Cookie | 365 days |
| _hjDonePolls | Hotjar cookie that is set once a user completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in. | hotjar.com | Analytics Cookie | 365 days |
| _hjMinimizedPolls | Hotjar cookie that is set once a user minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the user navigates through your site. | hotjar.com | Analytics Cookie | 365 days |
| _hjShownFeedbackMessage | Hotjar cookie that is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show. | hotjar.com | Analytics Cookie | 365 days |
| _hjSessionTooLarge | Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit. | hotjar.com | Analytics Cookie | Session |
| _hjSessionRejected | If present, this cookie will be set to '1' for the duration of a user's session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues. | hotjar.com | Analytics Cookie | Session a few seconds |
| _hjSessionResumed | A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection. | hotjar.com | Analytics Cookie | Session |
| _hjid | Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. | hotjar.com | Analytics Cookie | 365 days |
| _hjRecordingLastActivity | This should be found in Session storage (as opposed to cookies). This gets updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records). | hotjar.com | Analytics Cookie | Session |
| _hjTLDTest | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. | hotjar.com | Analytics Cookie | Session |
| _hjUserAttributesHash | User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated. | hotjar.com | Analytics Cookie | Session |
| _hjCachedUserAttributes | This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool, but the cookie will be used regardless of whether a Feedback tool is present. | hotjar.com | Analytics Cookie | Session |
| _hjLocalStorageTest | This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. | hotjar.com | Analytics Cookie | Under 100ms |
| _hjIncludedInPageviewSample | This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit. | hotjar.com | Analytics Cookie | 30 minutes |
| _hjIncludedInSessionSample | This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit. | hotjar.com | Analytics Cookie | 30 minutes |
| _hjAbsoluteSessionInProgress | This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. | hotjar.com | Analytics Cookie | 30 Minutes |
| _hjFirstSeen | This is set to identify a new user's first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. | hotjar.com | Analytics Cookie | Session |
| _hjViewportId | This stores information about the user viewport such as size and dimensions. | hotjar.com | Analytics Cookie | Session |
| _hjRecordingEnabled | This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session. | hotjar.com | Analytics Cookie | Session |
| RevLifter | Stores a unique identifier for a user in order to collect information about their shopping basket for use in providing personalised marketing and promotional messages. | official-offers.com | Targeting | 1 year |
| RevLifter | Stores a unique identifier for a user in order to collect information about their shopping basket for use in providing personalised marketing and promotional messages. | FIRST PARTY | Targeting | 1 year |
| RevLifter | Stores a unique identifier for a user in order to collect information about their shopping basket for use in providing personalised marketing and promotional messages. | FIRST PARTY | Targeting | 1 year |
| _cq_duid | This cookie detects domain sessions per device and is used to aid our security defences and reduce bot activity on our site. This cookie lifetime duration is up to 3 months. | www.wob.com | Strictly Necessary | 3 months |
| _cq_suid - | This cookie detects browser sessions per domain and device and is used to aid our security defences and reduce bot activity on our site. | www.wob.com | Strictly Necessary | Session |
| _cq_tuid | This cookie detects tab sessions per device and is used to aid our security defences and reduce bot activity on our site. | www.wob.com | Strictly Necessary | Session |
| _cq_check | This cookie detects if the user’s device supports cookies and is used to aid our security defences and reduce bot activity on our site. | www.wob.com | Strictly Necessary | A few seconds |
| cg_uuid | This cookie is used to detect when the same device is used in a separate browser session, to ensure that once a session is identified as fraudulent or malicious, it can be consistently blocked from access to our website. | cheqzone.com | Strictly Necessary | 365 Days |
Our website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google') Google Analytics uses cookies (text files placed on your computer) to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the UK. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage, such as facilitating remarketing. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You can view and manage cookie settings here
You may also refuse to accept cookies by changing the settings of your Internet browser. If you do not want cookies to be placed on your device, you can control this through your browser's settings. Please refer to the links below for each browser's guide on how to turn off or delete cookies.
Alternatively, you can control some third party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
If you choose not to allow the use of cookies, some areas of our website may not function properly or be accessible, and you'll need to accept the use of cookies and provide other cookie-preference information again if you change your mind.
As explained above, we use Google Analytics to measure traffic on our website. If you'd like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page. Google has their own Privacy Policy which you can review here.
From time to time we may make changes to this Cookie Policy to ensure that it is accurate and up to date and to reflect any changes in the law. This policy was last updated on October 12, 2021. On the cookie policy to January 19, 2022.
If you have comments, questions or complaints about or requests relating to this Cookie Policy statement, please contact us using: [email protected].