Books by Vicky Ling

Vicky Ling has worked in the not-for-profit advice sector for over 25 years. She was one of the first managers recruited by the then Legal Aid Board to implement its quality assurance standard and is now an independent consultant specialising in legal aid practice. She has worked with over 200 firms of solicitors and not-for-profit agencies to help them improve practice management and meet LSC requirements. Vicky was a founder member of the Civil Justice Council and is currently serving a second term. She is a Member of the Chartered Institute of Quality Assurance. Simon Pugh is a solicitor and for 8 years was practice manager of Wilson & Co, a large legal aid firm in north London. He is now Head of Legal Services at Shelter. He has extensive experience of civil and criminal legal aid practice, contract management and compliance. He was co-author (with Vicky Ling) of Understanding Legal Aid (2003) and contributed to the Carter Survival Handbook (2007). He is a contributor to Cordery on Solicitors and an assessor on the Immigration Accreditation Scheme.