Books by Dale Roberts

Dale Roberts is Vice President, Professional Services and a member of the founding circle of Artesian Solutions, an innovator in social CRM. He engages with clients on the effective use of social analytics and 'Big Data' to strategically support sales and marketing. Prior to this, he advised global businesses on analytics and organisational decision making for two decades, one of which was as a European Services Director for market leading analytics provider, Cognos. Rooven Pakkiri is a digital evangelist who is focused on how social technology is making fundamental changes to the way we think, communicate and work. Rooven runs regular thought leader events and truly innovative digital shows to assist companies and individuals understand social business. He also speaks at industry events on this subject.