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Consumer Behaviour Zubin Sethna

Consumer Behaviour By Zubin Sethna

Consumer Behaviour by Zubin Sethna

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Summary

A thought-provoking and academically rigorous book on consumer behaviour that is also enjoyable to read, this text focuses on examples of international consumer behaviour in action, while striking a balance between sociological and psychological aspects of consumer behaviour.

Consumer Behaviour Summary

Consumer Behaviour by Zubin Sethna

Informal yet academically rigorous in style, this fun textbook focuses on examples of international consumer behaviour in action, and provides open access online resources to encourage student engagement and understanding.

The book strikes a balance between sociological and psychological aspects of consumer behavior and features coverage of social media, digital consumption and up to date marketing practice.


New to this edition:

  • Fully updated cases and global examples of consumer behaviour in industries including fashion, travel and technology
  • A new feature exploring the experiential role of brands in consumers' lives today titled 'Brand Experiences'
  • A brand new chapter on sustainable consumption for this era of climate change and sustainability challenges

Online resources complement the book, featuring a range of tools and resources for lecturers and students, including PowerPoint slides, an Instructor manual as well as selected videos to make the examples in each chapter come to life.

Suitable reading for undergraduate marketing students studying consumer behavior, international consumer behaviour and buyer behavior.

Consumer Behaviour Reviews

In my journey of building a consumer brand from scratch many of my 'do or die' decisions have been made by putting my consumers at the forefront. Zubin Sethna and Jim Blythe have produced the most comprehensive work on consumer behavior that I have ever seen, by far. It covers consumer behavior from all angles including an understanding of psychological and sociological issues. Throughout, the book is superbly illustrated with diagrams and consumer behavior is brought to life by several real-world case studies, all enabling the reader to obtain a complete and thorough understanding of the subject. It is a must read for students and practitioners alike! -- Lord Karan Bilimoria of Chelsea
Whether we like it or not, artificial intelligence is here to stay and the speed at which its applications are adopted by the consumer will only continue to rise. Lifestyle considerations, spending shifts, motivational movements and value adjustments, to name but a few, are all part of the behavioural impact which differ from generation to generation and across the gender spectrum. Sethna and Blythe have very eloquently captured the nuances of Consumer Behaviour by identifying key theories and strategies which take a consumer-centric approach and will undoubtedly help organisations and individuals minimise risk and benefit from the commercial opportunities. -- Stuart Sherman

About Zubin Sethna

Dr Zubin Sethna is currently Principal Lecturer (Associate Professor) in Entrepreneurial Marketing at Regent's University London. He has successfully launched five businesses and as Managing Consultant at Baresman Consulting, he has integrated marketing/consumer behavioural strategy with management consultancy and training for numerous organisations both in the UK and internationally, and across a variety of industry sectors. He is Editor-in-Chief of the internationally respected Journal of Research in Marketing and Entrepreneurship (JRME) and is also a reviewer for a variety of leading marketing and business journals, including the European Journal of Marketing, Journal of Marketing Management, and Journal of Strategic Marketing. Jim Blythe is Visiting Professor of Marketing at University of Plymouth, UK. Jim Blythe has been a Merchant Navy officer, a ladies hairdresser, a business consultant, a rock musician, a truck driver, a company director and an award-winning playwright all before becoming an academic - he always planned on having a varied life and likes learning new skills. Currently he is trying to learn to grow vegetables (with limited success...), but he has a pilot's licence and has learned to play drums in a samba band, so the beat goes on. Jim has written 18 books, over 50 journal articles, and has contributed chapters to 8 other books. He has taught overseas, written open-learning packs for international training organisations and has been a Senior Examiner for the Chartered Institute of Marketing. His next venture is to study for a degree in modern languages - having left school at 16 he thinks it's time to get the education he missed out on. He holds four real degrees (including one fake), and therefore feels somewhat irritated that he is mainly known for winning the Cardiff heat of the TV show, Come Dine With Me. Perhaps the latest editions of his textbooks will help redress the balance a little...

Table of Contents

Part One: Consumer Behaviour in Context Chapter 1: Understanding Consumer Behaviour Chapter 2: Decisions, Behaviours and Interactions Chapter 3: Innovation and Digital Technologies Chapter 4: Consumption in B2C vs. B2B Chapter 5: Consumer Journeys Through the Gardens of Technology Part Two: Consumers as Individuals (The Psychological Issues) Chapter 6: Drive, Motivation and Hedonism Chapter 7: The Self and Personality Chapter 8: Perception Chapter 9: Learning and Knowledge Chapter 10: Attitude Formation and Change Part Three: Consumers as Social Actors (The Sociological Issues) Chapter 11: Reference Groups Chapter 12: Age, Gender and Familial Roles Chapter 13: Culture and Social Mobility Chapter 14: Ethical Consumption Chapter 15: Sustainable Consumption

Additional information

NPB9781526450012
9781526450012
1526450011
Consumer Behaviour by Zubin Sethna
Zubin Sethna
New
Paperback
SAGE Publications Ltd
20190412
576
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a new book - be the first to read this copy. With untouched pages and a perfect binding, your brand new copy is ready to be opened for the first time

Customer Reviews - Consumer Behaviour