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Emotion Management in the Workplace Sharon Bolton

Emotion Management in the Workplace By Sharon Bolton

Emotion Management in the Workplace by Sharon Bolton


Summary

The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members.

Emotion Management in the Workplace Summary

Emotion Management in the Workplace by Sharon Bolton

The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members. The key strength of this sole-authored text lies in its critical approach and labour-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at undergraduate and postgraduate level.

About Sharon Bolton

SHARON BOLTON is lecturer in Human Resource Management in the Department of Organisation, Work and Technology at the Management School, Lancaster University, UK.

Table of Contents

List of Tables.- Acknowledgements.- Why Emotion, Why Now?.- Bringing Emotion onto the Organisational Agenda: A Century of Organisational Analysis.- The (Over)Managed Heart.- A Sociological Understanding of Emotion.- Introducing a Typology of Workplace Emotion.- Prescriptive and Pecuniary Emotion Management.- Presentational and Philanthropic Emotion Management.- Mixed Feelings.- References.- Name Index.- Subject Index.

Additional information

CIN033399017XG
9780333990179
033399017X
Emotion Management in the Workplace by Sharon Bolton
Used - Good
Paperback
Bloomsbury Publishing PLC
20041118
190
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

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