`An excellent book focusing on counselling skills for both helpers and beginner counsellors. Written in an easy-to-read and informative style' - Stephen Palmer, Director, Centre for Stress Management, London and City University

`Basic Counselling Skills is a "master-class" in the subject. It brings its readers systematically through the full range of skills needed to be a counsellor and adds some skills that the traditional and well-established texts do not include' - Michael Carroll, Visiting Industrial Professor, University of Bristol

`If a basic counselling skills course were to use no other book than this, students would leave with a solid foundation in Counselling Skills and the ability to be competent helpers' - Gladeana McMahon, FBACP, part-time Senior Lecturer, Diploma and MA Programmes, University of East London

Basic Counselling Skills is a step-by-step guide for all who use counselling skills as part of their role. Counselling skills are used by professionals and volunteers to help others in a wide range of circumstances and settings - including health care, social work, education and agencies, which provide specific advice and support to the public. The supports the training and practice of such helpers, by providing a straightforward introduction to counselling skills.

Divided into concise learning units, the book describes each skill and gives examples of its use in practice. Activities are also provided for practising skills as they are introduced. The skills covered include:

- active and attentive listening

- structuring the helping process

- offering challenges and giving feedback

- facilitating problem-solving

- practical strategies for changing thinking, feeling and communication

- ending the relationship.