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Social Marketing Philip Kotler

Social Marketing By Philip Kotler

Social Marketing by Philip Kotler


$22.49
Condition - Very Good
Out of stock

Summary

Written by one of the foremost business thinkers of our age and leading marketing guru, Philip Kotler's Third Edition of Social Marketing is a systematic guide for the planning and implementation of programs designed to bring about social change.

Social Marketing Summary

Social Marketing: Influencing Behaviors for Good by Philip Kotler

WEB Description for FTN approval The Third edition of Social Marketing will be positioned as a core textbook for advanced undergraduate and graduate courses in social marketing, consumer behavior, health communication, social change, and public communication. The book examines how social marketing can be used as a strategy for changing behavior. It highlights successful social change campaigns that have been launched by governments, by a combination of governments and citizens, and by citizens themselves. Its theme is that knowledge, techniques, and technologies now exist to organize and implement effective social change programs in virtually every area of social concern, both locally and nationally.

Social Marketing Reviews

"Social Marketing is a must addition to general and undergraduate collections and a welcome addition to graduate, faculty, and practitioner libraries." -- N.E. Furlow Choice Magazine 20080807 "Highly educative read." -- Business Line Business Line 20080814

About Philip Kotler

Philip Kotler is the S. C. Johnson & Son Distinguished Professor of International Marketing at the J. L. Kellogg Graduate School of Management, Northwestern University, Evanston, Illinois. Kellogg was voted the Best Business School for 6 years in Business Week's survey of U.S. business schools. It is also rated as the Best Business School for the Teaching of Marketing. Professor Kotler has significantly contributed to Kellogg's success through his many years of research and teaching there. He received his master's degree at the University of Chicago and his PhD degree at MIT, both in economics. He did postdoctoral work in mathematics at Harvard University and in behavioral science at the University of Chicago. Professor Kotler is the author of Marketing Management: Analysis, Planning, implementation and Control, the most widely used marketing book in graduate business schools worldwide; Principles of Marketing; Marketing Models; Strategic Marketing for Non-Profit Organizations; The New Competition; High Visibility; Social Marketing; Marketing Places; Marketing for Congregations; Marketing for Hospitality and Tourism; The Marketing of Nations; and Kotler on Marketing. He has published over 100 articles in leading journals, several of which have received best article awards. Professor Kotler was the first recipient of the American Marketing Association's (AMA) Distinguished Marketing Educator Award (1985). The European Association of Marketing Consultants and Sales Trainers awarded him their prize for Marketing Excellence. He was chosen as the Leader in Marketing Thought by the Academic Members of the AMA in a 1975 survey. He also received the 1978 Paul Converse Award of the AMA, honoring his original contribution to marketing. In 1995, the Sales and Marketing Executives International (SMEI) named him Marketer of the Year. Professor Kotler has consulted for such companies as IBM, General Electric, AT&T, Honeywell, Bank of America, Merck, and others in the areas of marketing strategy and planning, marketing organization, and international marketing. He has been Chairman of the College of Marketing of the Institute of Management Sciences, Director of the American Marketing Association, Trustee of the Marketing Science Institute, Director of the MAC Group, former member of the Yankelovich Advisory Board, and a member of the Copernicus Advisory Board. He is a member of the Board of Governors of the School of the Art Institute of Chicago and a member of the Advisory Board of the Drucker Foundation. He has received honorary doctoral degrees from Stockholm University, University of Zurich, Athens University of Economics and Business, DePaul University, the Cracow School of Business and Economics, Groupe H.E.C. in Paris, the University of Economics and Business Administration in Vienna, the Catholic University of Santo Domingo, and the Budapest School of Economic Science and Public Administration. He has traveled extensively throughout Europe, Asia, and South America, advising and lecturing to many companies and organizations. This experience expands the scope and depth of his programs, enhancing them with an accurate global perspective. Nancy Lee, MBA, is President of Social Marketing Services, Inc. in Seattle, Washington, and an adjunct faculty member at the University of Washington, and the University of South Florida, where she teaches social marketing and marketing in the public sector. With more than 25 years of practical marketing experience in the public and private sectors, Ms. Lee has held numerous corporate marketing positions, including Vice President and Director of Marketing for Washington State's second largest bank and Director of Marketing for the region's Children's Hospital and Medical Center. Ms. Lee has consulted with more than 100 nonprofit organizations and has participated in the development of more than 200 social marketing campaign strategies for public sector agencies. Clients in the public sector include the Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA), Washington State Department of Health, Office of Crime Victims Advocacy, county Health and Transportation Departments, Department of Ecology, Department of Fisheries and Wildlife, Washington Traffic Safety Commission, City of Seattle, and Office of Superintendent of Public Instruction. Campaigns developed for these clients targeted issues listed below: * Health: teen pregnancy prevention, HIV/AIDS prevention, nutrition education, diabetes prevention, adult physical activity, tobacco control, arthritis diagnosis and treatment, immunizations, dental hygiene, senior wellness, and eating disorder awareness * Safety: drowning prevention, underage drinking and driving, youth suicide prevention, binge drinking, pedestrian safety, and safe gun storage * Environment: natural gardening, preservation of fish and wildlife habitat, recycling, trip reduction, water quality, and water and power conservation She has conducted social marketing workshops for more than 2,000 public sector employees involved in developing public behavior change campaigns in the areas of health, safety, the environment and financial well being. She has been a keynote speaker on social marketing at conferences for improved water quality, energy conservation, family planning, nutrition, recycling, teen pregnancy prevention, and tobacco control. Ms. Lee has coauthored seven other books with Philip Kotler: Social Marketing: Improving the Quality of Life (2002), Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause (2005), Marketing in the Public Sector: A Roadmap for Improved Performance (2006), Social Marketing: Influencing Behaviors for Good (2008), UP and OUT of Poverty: The Social Marketing Solution (2009), Social Marketing in Public Health (2010), and, Social Marketing to Protect the Environment (2011). . She has also contributed articles to the Stanford Social Innovation Review, Social Marketing Quarterly, Journal of Social Marketing and The Public Manager. (See more on Nancy Lee at www.socialmarketingservice.com)

Table of Contents

Foreword -- Alan Andreasen Dedication PART I: UNDERSTANDING SOCIAL MARKETING Chapter 1: Defining Social Marketing Marketing Highlight: "Save the Crabs. Then Eat Them." What Is Social Marketing? Where Did the Concept Originate? How Does Social Marketing Differ from Commercial Sector Marketing? How Is It Different from Nonprofit Marketing, Public Sector Marketing and Cause Promotions? Who Does Social Marketing? What Social Issues Can Benefit from Social Marketing? What Are Other Ways to Impact Social Issues? What Is the Social Marketer's Role in Influencing Upstream Factors? Chapter 2: Steps in the Strategic Marketing Planning Process Marketing Highlight: "Verba Summer Scorecard" Marketing Planning: Process and Influences 10 Steps to Develop A Social Marketing Plan Why Is a Systematic, Sequential Planning Process Important? Where Does Marketing Research Fit In the Planning Process? Marketing Dialogue Chapter 3: Discovering Keys to Success Marketing Highlight: "Competitive Analysis: A Fat Chance Pays Off in the UK" 12 Principles for Success PART II: ANALYZING THE SOCIAL MARKETING ENVIRONMENT Chapter 4: Determining Research Needs and Options Marketing Highlight: "Jordan Water Efficiency Program" Major Research Terminology When Research is Used in the Planning Process Steps in Developing a Research Plan Research "That Won't Break the Bank" Chapter 5: Mapping the Internal and External Environments Marketing Highlight: "Above the Influence: National Youth Anti-Drug Media Campaign" Mapping the Internal and External Environments PART III: ESTABLISHING TARGET AUDIENCES OBJECTIVES AND GOALS Chapter 6: Selecting Target Markets Marketing Highlight: "Freedom from Fear: Targeting Male Perpetrators of Intimate Partner Violence" Step #3: Selecting Target Markets Steps Involved in Selecting Target Markets Variables Used to Segment Markets Criteria for Evaluating Segments How Target Markets are Selected What Approach Should be Chosen Research Highlight: "Encouraging African-American Women to 'Take Charge. Take the Test.'" Chapter 7: Setting Objectives and Goals Marketing Highlight: "An Inconvenient Truth and A Social Marketing Story" Step #4: Setting Objectives and Goals Behavior Objectives Knowledge and Belief Objectives The Nature of Social Marketing Goals Objectives and Goals are Only a Draft at This Step Objectives and Goals will Be Used for Campaign Evaluation Research Highlight: CDC's "Behavior Risk Factor Surveillance System (BRFSS)" Chapter 8: Deepening Your Understanding of the Target Market and the Competition Marketing Highlight: "Is Your Family Prepared? Public Safety Canada" Step #5: Identify Target Market Barriers, Benefits and the Competition What More Do You Need to Know About the Target Market? How Do You Learn More From and About the Target Market? How Will This Help Develop Your Strategy? Potential Revision of Target Markets, Objectives and Goals Research Highlight: "Formative Research to Introduce an e-Health Network in the Ticino Canton, Switzerland" PART IV: DEVELOPING SOCIAL MARKETING STRATEGIES Chapter 9: Creating a Desired Positioning Marketing Highlight: "Road Crew 'Guess Who's Having Fun Tonight'" Positioning Defined Step #6: Developing a Positioning Statement for Social Marketing Products Behavior-Focused Positioning Barriers-Focused Positioning Benefit-Focused Positioning Competition-Focused Positioning Repositioning-Focused How Positioning Relates to Branding Research Highlight: "American Legacy Foundation - truth(R) campaign" Chapter 10: Product: Creating a Product Platform Marketing Highlight: AARP's 'Don't Vote' Campaign" Product: The First "P" Step #7: Developing the Social Marketing Product Platform Branding Research Highlight: "The Food Stamp Media Campaign" Chapter 11: Determining Monetary & Nonmonetary Incentives & Disincentives Marketing Highlight: "Recognition and Rewards Program for Healthier Eating Establishments in Singapore" Price: The Second "P" Step #7: Determining Monetary and Nonmonetary Incentives and Disincentives Setting Prices for Tangible Objects and Services Research Highlight: "Click It or Ticket Observation Research" Chapter 12: Place: Making Access Convenient and Pleasant Marketing Highlight: "Social Franchising of Family Planning Service Delivery-A Rising Sun in Nepal" Place: The Third "P" Step #7: Developing the Place Strategy Managing Distribution Channels Research Highlight: "Needle Exchange: From The Tipping Point" Chapter 13: Creating Messages, Choosing Messengers & Developing Creative Strategies Marketing Highlight: "TO COME Promotion: The Fourth "P" A Word About the Creative Brief Message Strategy Messenger Strategy Creative Strategy Pretesting Research Highlight: "Measuring Campaign Impact of the Meth Project in Montana" Chapter 14: Promotion: Selecting Communication Channels Marketing Highlight: "Marketing Social Marketing in England" Promotion: Selecting Communication Channels Traditional Media Channels Non-Traditional & New Media Channels Factors Guiding Communication Channel Decisions Research Highlight: "Measuring the Impact of Health Content on Popular TV Shows" PART V: MANAGING SOCIAL MARKETING PROGRAMS Chapter 15: Developing a Plan for Monitoring and Evaluation Marketing Highlight: "Youth Suicide Prevention" Step #8: Developing a Plan for Monitoring and Evaluation Why Are You Conducting This Measurement? What Will You Measure? How Will You Measure? When Will You Measure? How Much Will It Cost? Research Highlight: "Improving Service Delivery at the Internal Revenue Service" Chapter 16: Establishing Budgets & Finding Funding Partners Marketing Highlight: "Go Red for Women" Step #9: Establishing Budgets Determining Budgets Justifying the Budget Finding Sources for Additional Funding Appealing to Funders Revising Your Plan Chapter 17: Creating an Implementation Plan and Sustaining Behavior Marketing Highlight: "Turn It Off: An Anti-Idling Campaign in Canada" Step #10: Creating an Implementation Plan Phasing Sustainability Sharing and Selling Your Plan Appendix A: Social Marketing Planning Worksheets Appendix B: Social Marketing Resources Credits Name Index Subject Index About the Authors

Additional information

GOR005489511
9781412956475
1412956471
Social Marketing: Influencing Behaviors for Good by Philip Kotler
Used - Very Good
Paperback
SAGE Publications Inc
2008-02-12
456
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Social Marketing