Aimed specifically at decision-makers and managers working in non-profit-making and charitable organizations, this book helps them apply the principles of good management to their sector. Drawing from the American experience, Drucker illustrates his discussion of management by quoting interviews with top executives from non-profit organizations. The issues of mission, performance, people and relationships, leadership and developing managers are discussed, and Drucker provides action implications throughout the book which are of practical importance to the reader.