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Slack: Operations and Process Management By Nigel Slack

Slack: Operations and Process Management by Nigel Slack

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Slack: Operations and Process Management Summary

Slack: Operations and Process Management by Nigel Slack

Master the core subject principles and critically analyse business operations and processes Operations and Process Management, 6th Edition, by Nigel Slack and Alistair Brandon-Jones, is the market-leading text on operations and process management. This innovative text approaches the subject from a managerial perspective and provides clear and concise coverage of the nature, principles, and practice of operations and process management. The content is organised around diagnostic questions which relate the theory back to the key questions faced by managers in the workplace. Each chapter provides a range of examples, frameworks and techniques designed to help you better analyse existing operations and understand ways to deal with operational and process challenges. This new edition includes new cases studies drawn from diverse range of industries and regions, and coverage of new topics such as servitisation and the co-creation of services. This text introduces operations and process management for everyone who wishes to understand the nature, principles and practice of the subject, inspiring a critical and applied mastery of the core principles and processes which are fundamental to successfully managing business operations. It is aimed primarily at students with some management experience, or those who are about to embark on a career in management. Pearson, the world's learning company.

About Nigel Slack

Nigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School, an Honorary Professor at Bath University and 'Honorary Fellow of the European Operations Management Association'. He is an educator, consultant and writer with wide experience in many sectors. Alistair Brandon-Jones is a Full Chaired Professor in Operations and Supply Chain Management, and Head of the Information, Decisions, and Operations Division at the University of Bath, School of Management. He is also an Adjunct Professor for Hult International Business School and Danish Technical University.

Table of Contents

Operations and processes Operations and strategic impact Product and service innovation Operations scope and structure Process design 1 - Positioning Process design 2 - Analysis Supply chain management Capacity management Inventory management Resource planning and control Lean synchronisation Improvement Quality management Risk and resilience Project management

Additional information

Slack: Operations and Process Management by Nigel Slack
Pearson Education Limited
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Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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