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Preface.


Introduction to Book.

I. COMPUTERS IN SOCIETY.

Introduction to Part I.

George, J.F. "Introduction to the Social Issues of Computing."

Views of Computing.

Shapiro, A.L. 1999. The Control Revolution, Chapter 3. New York: Public Affairs, 25-33. Fisher, D.R. & L.M. Wright. 2001. "On Utopias and Dystopias: Toward an Understanding of the Discourse Surrounding the Internet." JCMC 6(2). Anderson, D.P. & J. Kubiatowicz. 2002. "The Worldwide Computer." Scientific American, 286(3), March, 28-35.

The Information Society.

Porat, M.U. 1978. "Global Implications of the Information Society." Journal of Communication 28(1), 70-80. Lyon, D. 1986. "From 'Post-Industrialism' to 'Information Society': A New Social Transformation?" Sociology, 20(4), 577-588.

Computers & Organizations.

Brynjolfsson, Erik 1993. "The Productivity Paradox of Information Technology." Communications of the ACM, 36(12): 66-77. Brynjolfsson, Erik and Lorin M. Hitt. 1998. "Beyond the Productivity Paradox: Computers Are the Catalyst for Bigger Changes." Communications of the ACM, August, 49-55. Dedrick, J. and Kraemer, K.L. 2000. "The Productivity Paradox: Is it Resolved? Is There a New One? What Does It All Mean for Managers?" CRITO, University of California at Irvine, Irvine, CA. Available at www.crito.uci.edu. Sawyer, S. and Tapia, A. "The Computerization of Work: A Social Informatics Perspective."

Computer-Based Monitoring.

George, J.F. & Carter, P. "Computer-Based Performance Monitoring". Griffith, T.L. "Social and Technical Aspects of Electronic Monitoring: To Protect and To Serve." Simmers, C.A. 2002. "Aligning Internet Usage with Business Priorities." Communications of the ACM, 45(1), 71-74.

Security and Reliability.

Littman, J. 1996. The Fugitive Game. Boston: Little, Brown & Co., pp. 25-32. Excerpts from Power, R. 2002. 2002 CSI/FBI Computer Crime & Security Survey. Computer Security Issues & Trends, 8(2), Spring. Burgoon, J., Marett, K.L., and Blair, P. "Detecting Deception in Computer-Mediated Communication."

II. PRIVACY.

Introduction to Part II.

Culnan, M.J. "Information Privacy: Technology and Policy." Hoffman, D.L., Novak, T.P., and Peralta, M. 1999. "Building Consumer Trust Online." Communications of the ACM, 42(4), 80-85. Excerpts from Fox, S, et al. 2000. "Trust and Privacy Online: Why Americans Want to Rewrite the Rules." The Pew Internet and American Life Project, Washington, D.C., pp. 5-17. "Online Privacy: It's Time for Rules in Wonderland." 2000. Business Week. March 20, 83-88, 92, 94, 96. "Privacy in an Age of Terror." 2001. Business Week. Nov. 5. 83-88.

III. ETHICS.

Introduction to Part III.

Nancy Leveson, N. 1995. "Medical Devices: The Therac-25." Smith, H.J. & J. Hasnas. 1999. "Ethics and Information Systems: The Corporate Domain." MIS Quarterly, 23(1), 109-127. Oz, E. 2002. "Ethical Issues." Encyclopedia of Information Systems. Academic Press. Excerpts from "Self-Assessment Procedure XXII: Ethical Values in Computer Professions." Communications of the ACM, 33(11), Nov. 1990, 110-132.

IV. THE INTERNET.

Introduction to Part IV.
The Internet in the US and the World.

Excerpts from Whinston, A. & A. Barua. 2001. Measuring the Internet Economy. Center for Research in Electronic Commerce, Graduate School of Business, University of Texas at Austin, TX. www.internetindicators.com, January, pp. 1-17. Wolcott, Peter, Larry Press, William McHenry, Seymour E Goodman, William Foster, "A Framework for Assessing the Global Diffusion of the Internet", Journal of the AIS, November, 2001, v. 2 article 6.

Social Implications of Internet Use.

Kraut, R., Lundmark, V., Patterson, M., Kiesler, S., Mukopadhyay, T., and Scherlis, W. 1998. Internet Paradox: A Social Technology That Reduces Social Involvement and Psychological Well-Being? American Psychologist, 53(9), 1017-1031. Kraut, R., Kiesler, S., Boneva, B., Cummings, J., Helgeson, V. & Crawford, A. 2002. "Internet Paradox Revisited." Journal of Social Issues, 58, 49-74.

The Internet, Government, & the Law.

Excerpts from Branscomb, A.W. 1996. "Cyberspaces: Familiar Territory or Lawless Frontiers," JCMC, 2(1). Thompson, K.M., McClure, C.R. & Jaeger, P.T. "Evaluating Federal Websites: Improving e-Government for the People."

Digital Divides.

Hoffman, D.L. and Novak, T.P. 1998. "Bridging the Digital Divide on the Internet." Science, April 17, 390-391. Eastin, M.S. & R. LaRose. 2000. "Internet Self-Efficacy and the Psychology of the Digital Divide." JCMC 6(1). Boneva, B., Kraut, R., and Frohlich, D. 2001. "Using E-mail for Personal Relationships: The Difference Gender Makes." American Behavioral Scientist. Special Issue on The Internet and Everyday Life, 45(3), 530-549.

Free Speech & the Internet.

Davenport, D. 2002. "Anonymity on the Internet: Why the Price May Be Too High." Communications of the ACM, 45(4), 33-35. American Library Association. 1948. "Library Bill of Rights." Lessig, L. 1999. Code and Other Laws of Cyberspace, Ch. 12. NY: Basic Books, 164-85.