Implementing Service Quality Based on ISO/IEC 20000 Michael Kunas

Name: Implementing Service Quality Based on ISO/IEC 20000 By Michael Kunas
SKU: 9781849284424
Price: 89.99 AUD
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Implementing Service Quality Based on ISO/IEC 20000 by Michael Kunas

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Implementing Service Quality Based on ISO/IEC 20000 Summary

Implementing Service Quality Based on ISO/IEC 20000: 3rd Edition by Michael Kunas

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Additional information

Sku

GOR008256239

ISBN 13

9781849284424

ISBN 10

1849284423

Title

Implementing Service Quality Based on ISO/IEC 20000: 3rd Edition by Michael Kunas

Author

Michael Kunas

Condition

Used - Very Good

Binding type

Paperback

Publisher

Itgp

Year published

2012-10-25

Prizes

N/A

Cover note

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

Note

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us