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Managing Difficult Interactions Harvard Business School Press

Managing Difficult Interactions By Harvard Business School Press

Managing Difficult Interactions by Harvard Business School Press


$12.99
Condition - Very Good
Only 2 left

Managing Difficult Interactions Summary

Managing Difficult Interactions: Expert Solutions to Everyday Challenges by Harvard Business School Press

In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: * Determine which confrontations are worth an investment of your time and energy * Understand and manage the strong emotions that can arise during confrontations * Design solutions that meet all stakeholders' needs * Coach your direct reports to resolve confrontations productively

About Harvard Business School Press

The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills.

Additional information

GOR002837557
9781422125083
1422125084
Managing Difficult Interactions: Expert Solutions to Everyday Challenges by Harvard Business School Press
Used - Very Good
Paperback
Harvard Business Review Press
2008-09-16
96
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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