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Telephoning in English Pupil's Book B. Jean Naterop

Telephoning in English Pupil's Book By B. Jean Naterop

Telephoning in English Pupil's Book by B. Jean Naterop


$15.49
Condition - Good
Only 1 left

Summary

Telephoning in English is for professionals who need to be able to receive and make telephone calls in English.

Telephoning in English Pupil's Book Summary

Telephoning in English Pupil's Book by B. Jean Naterop

Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. It is suitable for use in class or for self-study. Telephoning in English develops and consolidates practical telephone skills in a variety of interesting and relevant contexts. Activities range from message-taking and spelling practice to role play, providing learners with a comprehensive course in using the telephone in English.

Table of Contents

Unit 1: How can I help you?: Unit 2: Hold the line, please? Unit 3: Getting a quote: Unit 4: Placing an order: Unit 5: Bookings and arrangements: Unit 6: A change of plan: Unit 7 What's the problem?: Unit 8 Handling complaints. Key and tapescripts.

Additional information

GOR003396613
9780521539111
0521539110
Telephoning in English Pupil's Book by B. Jean Naterop
Used - Good
Paperback
Cambridge University Press
2004-07-01
135
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

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