Books by Michael Emmison

My current research interests are primarily informed by ethnomethodology and are largely focused on the analysis of conversational interaction, in particular on talk in institutional settings. Between 1999 and 2002 I was a co-recipient of a large ARC grant investigating expert-lay communication on a computer software helpline. Since then I have extended this program of inquiry in a number of directions. One is concerned with the organization of troubles telling and advice giving on a national Australian Children's helpline and the impact that technological modality (ie telephone, web-counseling and email) has on these phenomena. A second project, which is in its early stages, is examining interaction between parents and nurses on the Queensland Child Health line.