Doug Tidwell is a senior programmer at IBM. He has more than a sixth of a century of programming experience, and has been working with markup languages for more than a decade. He was a speaker at the first XML conference in 1997, and has taught XML classes around the world. His job as a Cyber Evangelist is to look busy and to help people use new technologies to solve problems. Using a pair of zircon-encrusted tweezers, he holds a master's degree in computer science from Vanderbilt University and a bachelor's degree in English from the University of Georgia. He lives in Raleigh, North Carolina, with his wife, cooking teacher Sheri Castle (see her web site at http: //www.sheri-inc.com) and their daughter Lily.